Thank you for choosing RJ2 Enterprise! We are dedicated to providing you with a seamless shopping experience, which includes fast and reliable shipping of your orders. Please take a moment to review our shipping policy to understand our procedures and expectations.
Order Processing:
Once you place an order with us, our team works diligently to process and package your items for shipping. Most orders are processed within 1-2 business days. However, during peak seasons or promotional periods, processing times may be slightly longer. We appreciate your patience and assure you that we are doing our best to get your order to you as quickly as possible.
Shipping Methods and Delivery Time:
We partner with reputable shipping carriers to ensure timely and secure delivery of your purchases. The available shipping methods will be displayed during the checkout process, and you can choose the option that best suits your needs. The estimated delivery time depends on your location and the shipping method selected.
Please note that delivery times are estimates and may vary due to factors beyond our control, such as weather conditions or unforeseen delays in the shipping process. We strive to provide accurate delivery estimates, but we cannot guarantee specific delivery dates.
Order Tracking:
Once your order has been shipped, we will provide you with a tracking number via email. This tracking number allows you to monitor the progress of your shipment and estimate its arrival. Please allow up to 24 hours for the tracking information to be updated in the shipping carrier's system.
Shipping Restrictions:
Some products may have shipping restrictions due to their size, weight, or other factors. In such cases, the shipping options available for those items will be clearly indicated during the checkout process. If you have any questions or concerns about shipping restrictions, please contact our customer support team, and we will be happy to assist you.
International Shipping:
At this time, RJ2 Enterprise primarily ships within United States of America. We apologize for any inconvenience caused if we are unable to ship to your location. However, we are continuously working to expand our shipping capabilities to serve customers around the world. If you have any inquiries regarding international shipping, please reach out to our customer support team.
Shipping Costs:
Shipping costs are calculated based on the weight, dimensions, destination, and shipping method chosen for your order. The exact shipping charges will be displayed during the checkout process, allowing you to review and approve them before completing your purchase.
Free Shipping:
We occasionally offer free shipping promotions for specific products or order values. The eligibility criteria for free shipping will be clearly communicated during such promotional periods.
Incomplete or Incorrect Shipping Addresses:
It is essential to provide accurate and complete shipping information when placing an order. RJ2 Enterprise will not be held responsible for any delays or additional charges incurred due to incomplete or incorrect shipping addresses provided by the customer. Please double-check all shipping details before finalizing your order.
Order Tracking and Support:
If you have any questions or concerns about your order, our customer support team is here to assist you. Please contact us with your order number and any relevant details, and we will promptly address your inquiries.
Thank you for choosing RJ2 Enterprise. We appreciate your trust in us, and we will continue to strive for excellence in all aspects of your shopping experience, including shipping and delivery.